You are not happy with your purchase?
No worry, Return it within 30 days for new, and unused items, or 7 days for used items.
We offer FREE Shipping & Return for orders over $250. Items must be returned within 7 days, and in new condition, unused, and with tags.
Standard Return Policy
If for any reason you are not satisfied with your order, you may return for full Refund or exchange it within 30 days to any to our warehouses.
* You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 30 days of delivery. We inspect all returned items and may award a partial refund for used jewelers. If the return is a result of our error or defective product, we will offer complimentary refund the full cost of the merchandise and shipping charges.
If you initiate a return after 30 days, you need to contact us first and discuss the reason. In such case, we may issue a full or partial Store Credit* depending on elapsed time and the reason.
Defective Product and Returns Due to Our Error
You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.
When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.